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Advanced IOM3.2 Herndon 05112015

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Advanced iOM – iDX 3.2

The Advanced iDirect Operation and Maintenance (Advanced iOM) is a four days training course focused on providing the attendants with the advanced knowledge needed to fully understand and perform troubleshooting on iDirect networks. The course covers advance radio frequency and IP communication concepts and their relevance to the iDirect system.

This course is intended for personnel responsible for second and third level escalations on iDirect satellite products and networks, working on the Network Operation Center (NOC). The training satisfies requests from our customers and partners to provide a course covering more in-depth information/knowledge about the iDirect equipment not present in the iDirect Operation and Maintenance (iOM) course.

In order to define the course outline, we have used feedback retrieved from the iDirect knowledge database, professional tips from our engineering group, most common TAC (Technical Assistance Center) tickets, and of course suggestions from our customers and partners.

The course, a blended format of lectures, demonstrations and practical exercises, is presented in a clear and technical format, providing each learner with the knowledge required to perform advanced configurations and troubleshooting on iDirect networks. In addition to the Learner Instructional Manual, handouts are provided, as required, to supplement existing course material and provide additional up-to-date details on latest released software and hardware.

During the training, the students will have privilege access to the latest software and hardware released by iDirect. The class will be conducted using iDX 3.2 software release exclusively.

After completing all associated materials, lectures, practical exercises and learner knowledge assessments, a final written exam would be administered at the end of the four-day training session. Once completed, each learner will be provided a certificate of course completion.

Prerequisite Learner Skills

The iDirect Operation and Maintenance (iOM) course is a prerequisite to attend the Advanced iDirect Operation and Maintenance (Advanced iOM) training, as the topics covered in the introductory training will be the starting point for the advanced one. In addition to that an iDirect network operation experience of at least 6 months and familiarity with the iVantage software suite is also required.

A user level knowledge of Linux is also required for this course since the training will include accessing Linux based line cards, remotes and servers. Most of the Linux commands used to troubleshoot an iDirect network will be clearly explained during the week. However, previous familiarity with the most common Linux commands it’s highly recommended for each learner to receive maximum benefit from the training.

Laptop Requirements

With the exception of our Herndon location, each registered student must bring a laptop computer with Windows XP or Windows 7, and have administrative privileges so software can be installed. The firewall should be temporarily disabled, too.

Each student attending the training with in Herndon has the option of bringing a laptop or utilizing the laptops in the iGT classroom. Note that there are only 10 laptops available for use, so please let us know if you need a laptop on advance.

Course Outline

The preparation of this training material is focused, in its intent, to prepare each learner with the ability to perform advanced job functions and iDirect troubleshooting when they return to their company or organization. This course is comprised of nine learning modules listed below:

Module One          – Revisiting the iDirect System
Module Two          – Linux Servers
Module Three       – Protocol Processors
Module Four         – Measuring Throughput
Module Five          – Walking along with the packets
Module Six            – MySQL Database
Module Seven      – Network Monitoring Servers
Module Eight        – Redundancy and Failover
Module Nine         – Advanced Features

Source: iDirect
Advanced IOM3.2 Herndon 05112015


QoS Boot Camp3.2 Herndon 05182015

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iDirect Quality of Service Boot Camp – iDX 3.2

The iDirect Quality of Service Boot Camp (iQBC) is a five days training course focused on providing the attendants with the advanced knowledge needed to fully understand and efficiently configure Quality of Service on iDirect networks.

This course is intended for personnel responsible for designing and implementing Quality of Service and Service Level Agreements on iDirect Networks. The training is designed to provide in-depth theoretical knowledge regarding the functionality of iDirect Quality of Service; its features which include Group QoS, and additional background knowledge on the subject.

No previous Quality of Service experience is required to attend the training, as the course starts from the very basics: OSI stack, Ethernet frames, IP packets, TCP segments, packet generation and capturing tools, traffic filtering and of course knowledge on Group QoS (GQoS). The theory is enriched by precise step-by-step hands-on instructions which consist of practical example and exercises. This intensive step-by-step hands-on training, combined with GQoS demonstrations, is designed to reinforce the theoretical portion of the course.

The course, a blended format of lectures, demonstrations and practical exercises, is presented in a clear and technical format, providing each learner with the knowledge required to perform advanced GQoS configurations on iDirect networks. In addition to the Learner Instructional Manual, handouts are provided, as required, to supplement existing course material and provide additional up-to-date details on latest released software and hardware.

During the training, the students will have privilege access to the latest software and hardware released by iDirect. The class will be conducted using iDX 3.2 software release exclusively.

After completing all associated materials, lectures, practical exercises and learner knowledge assessments, a final written exam would be administered at the end of the five-day training session. Once completed, each learner will be provided a certificate of course completion.

Prerequisite Learner Skills

The iDirect Operation and Maintenance (iOM) course is a prerequisite to attend the iDirect Quality of Service Boot Camp (iQBC) training, as the topics covered in the introductory training won’t be covered again during the iQBC class. In addition to that an iDirect network operation experience of at least 6 months and familiarity with the iVantage software suite is also required.

A really basic user level knowledge of Linux is also desired for this course since the training will include accessing to Linux based remotes and servers. While the theoretical knowledge and skills are not required to attend this course, they are highly recommended for each learner to receive maximum benefit from the training.

Laptop Requirements

With the exception of our Herndon location, each registered student must bring a laptop computer with Windows XP or Windows 7, and have administrative privileges so software can be installed. The firewall should be temporarily disabled, too.

Each student attending the training with in Herndon has the option of bringing a laptop or utilizing the laptops in the iGT classroom. Note that there are only 10 laptops available for use, so please let us know if you need a laptop on advance.

Course Outline

The preparation of this training material is focused, in its intent, to prepare each learner with the ability to perform advanced job functions and iDirect troubleshooting when they return to their company or organization. This course is comprised of three learning modules listed below:

Module One          – Protocols and Traffic
Module Two          – QoS Fundamentals & Filter Profiles
Module Three       – Remote Service Groups
Module Four         – Application Service Groups
Module Five          – Group QoS and DVB-S2
Module Six            – Group QoS and A-TDMA
Module Seven      – Monitoring Group QoS
Module Eight        – Group QoS Multicast

Source: iDirect
QoS Boot Camp3.2 Herndon 05182015

IOMiDX3.2 Dubai 05312015

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iOMiDX 3.2 Course Description

The iDirect Operation and Maintenance (iOM) training is a five days introductory course to iDirect technologies and products, providing the learner with the basic skills necessary to configure, operate, manage, maintain and perform basic troubleshooting of a typical iDirect satellite network. It is also the established prerequisite for the more advanced training courses: Advanced iOM (A. iOM) and iDirect Quality of Service Boot Camp (iQBC).

The training is oriented towards Network Operation Center (NOC) engineers working at the hub site rather than the remote site, as well as individuals just entering this career field or working for the first time with iDirect hardware and software who are responsible for the basic configuration, operation and maintenance of iDirect satellite communications products and networks.

The course, a blended format of lectures, demonstrations and practical exercises, is presented in a clear and technical format, providing each learner with a comprehensive overview of Network Operations from the iDirect perspective. In addition to the Learner Instructional Manual, handouts are provided, as required, to supplement existing course material and provide additional up-to-date details on latest released software and hardware.

During the training, the students will have privilege access to the latest software and hardware released by iDirect, and will have the chance to completely configure a network from scratch, testing the new products and features, as we strongly believe that knowledge is better acquired by applying it. The class will be conducted using iDX 3.2 software release exclusively.

After completing all associated materials, lectures, practical exercises and learner knowledge assessments, a final written exam would be administered at the end of the five-day training session. Once completed, each learner will be provided a certificate of course completion.

Prerequisite Learner Skills

Each learner attending the iDirect Operation and Maintenance (iOM) course should have a basic understanding of satellite communications and some familiarity with Internet Protocol theory. It is strongly advised that the Satellite Communications and Data Communications online learning modules are reviewed before attending the course. A fundamental understanding of VSAT technology and normal eye-hand coordination for basic parts assembly is also desired. Basic software installation is required since each learner will be asked to install the iVantage suite of applications on its laptop.

A really basic user level knowledge of Linux is also desired for this course since the training will include accessing to Linux based remotes and servers. While the theoretical knowledge and skills are not required to attend this course, they are highly recommended for each learner to receive maximum benefit from the training.

Laptop Requirements

With the exception of our Herndon location, each registered student must bring a laptop computer with Windows XP or Windows 7, and have administrative privileges so software can be installed. The firewall should be temporarily disabled, too. The laptops should have an available serial port (DB-9) or a working USB-to-Serial converter. This converter will NOT be provided during the training.

Each student attending the training with in Herndon has the option of bringing a laptop or utilizing the laptops in the iGT classroom. Note that there are only 10 laptops available for use, so please let us know if you need a laptop on advance.

Course Outline

The preparation of this training material is focused, in its intent, to prepare each learner with the basic ability to perform essential job functions when they return to their company or organization. This course is comprised of eight learning modules listed below:

Module One          – System Overview
Module Two          – Satellite Routers
Module Three       – Hub Components
Module Four         – Network Features
Module Five          – Network Configuration
Module Six            – Network Monitoring
Module Seven      – Remote Acquisition
Module Eight        – Basic Troubleshooting

Source: iDirect
IOMiDX3.2 Dubai 05312015

Export Classifications

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Last Update: February 9, 2015

U.S. law applies to all iDirect products, software and technologies until they reach the final end user.

Please note that all of iDirect products, software and technologies are governed under the U.S. Commerce Department; Export Administration Regulations (EAR). There are currently no iDirect products, software or technologies governed under the U.S. State Department; International Traffic in Arms Regulations (ITAR).

Contact Dennis Salvey dsalvey@idirect.net phone: 703 648 8198 with any questions concerning classifications or other Trade Compliance issues. To download a PDF version of the below matrix, click here.

Product Description Tariff Number CCATS Number ECCN Classification Designation
X3 Satellite Router 8517.62 G082186 5A992a Hardware
AES Encryption License 5D002c.1 – 740.17(b)(2) Software
XLC-10 XLC011 XLC-M Line Cards 8517.62 G082184 5A991b Hardware
M1D1-SCPC M0D1 M1D1 M1D1-IND Line Cards 8517.62 G400610 5A991b.4 Hardware
R610 Protocol Processor 8517.61 G400882 5A992a Harware
AES Encryption License G400882 5D002c.1 – 740.17(b)(2) Software
NMS Server 8517.61 5A992a Self-Classified Hardware
12100 Commercial Hub (4 slot) 8517.62 G134323 5A991c Hardware
12200 Industrial Hub (4 slot) 8517.62 G134323 5A991c Hardware
15100 Universal Hub (20 slot) 8517.62 G134323 5A991c Hardware
Transec G135492 5D002c.1 – 740.17(b)(2) Software
Power Supplies 8504.40 Self-Classified EAR99 Hardware
M1D1-T Line Card 8517.62 G138244 5A992a Hardware
M1D1-Tss Line Card 8517.62 G138244 5A992a Hardware
AES Encryption License G138244 5D002d.1 – 740.17(b)(2) Software
X1 Satellite Router (outdoor) 8517.62 G142129 5A991g Hardware
X1 Satellite Router (indoor) 8517.62 Self-Classified 5A991g Hardware
Mini Hub 8517.61 G143174 Mini Hub 5A992a Hardware
AES Encryption License G143174 5D002c.1 – 740.17(b)(2) Software
Mini Hub with AES Encryption 8517.61 G143174 5A002a.1 – 740.17(b)(2) Hardware
5300 & 5350 Routers 8517.62 G143330 5A992a Hardware
AES Encryption License G143330 5D002.c.1 Software
7350 Router 8517.62 G143351 5A992a Hardware
7350 Router with Encryption 8517.62 G143351 5A002a.1 – 740.17(b)(2) Hardware
AES Encryption License G143351 5D002a.1 – 740.17(b)(2) Software
5150 Remote 8517.62 G144133 5A992a Hardware
AES Encryption License G144133 5D002d.1 – 740.17(b)(2) Software
CSX 751 Below Deck Unit 8517.62 G146769 5A002a.1 – 740.17(b)(2) Hardware
CSX 752 Above Deck Unit 8517.62 G146769 5A002a.1 – 740.17(b)(2) Hardware
CSX 753 Above Deck Unit 8517.62 G146769 5A002a.1 – 740.17(b)(2) Hardware
Evolution 8000 AR 8517.62 G145446 5A002a.1 – 740.17(b)(2) Hardware
Evolution X7 8517.62 G146911 5A992c Hardware
AES Encryption License G146911 5D002d – 740.17(b)(2) Software
X7-RT (for lab use) 8517.62 G150413 5D002a.1 – 740.17(b)(2) Hardware
KA Band Transceiver (Skyware) 8517.62 G154875 5A991b Hardware
Evolution 8000 & e8350 8517.62 G151813 5A002a.1 – 740.17(b)(2) Hardware
e800 iConnex & e850 8517.62 G151813 5A002a.1 – 740.17(b)(2) Hardware
e8000AE 8517.62 G151813 5A002a.1 – 740.17(b)(2) Hardware
CX780 8517.62 G154407 5A002a.1 – 740.17(b)(2) Hardware
1.5W KU Band Block Up Converter 8517.69 G155278 EAR99 Hardware
3W KU Band Block Up Converter 8517.69 G155278 EAR99 Hardware
4W Standard KU Band Block Up Converter 8517.69 G155278 EAR99 Hardware
4w Universal KU Band Block Up Converter 8517.69 G155278 EAR99 Hardware
Skyware 1.2M Antenna 8529.10 G080884 EAR99 Hardware
Skyware 1.8M & 2.4M Antennas 8529.10 Self-Classified EAR99 Hardware
Power Cords 8544.49 Self-Classified EAR99 Hardware
Cable Kits 8544.42 Self-Classified EAR99 Hardware
PCMA-Paired Carrier multiple Access (Hub Canceler) 8517.62 Self-Classified EAR99 Hardware
European KU Band Low Noise Blocker 8517.69 G155283 EAR99 Hardware
American KU Band Low Noise Blocker 8517.69 G155283 EAR99 Hardware
22 kHz Switch Universal Low Noise Blocker 8517.69 G155283 EAR99 Hardware
Universal Manual Switch KU Band Low Noise Blocker 8517.69 G155283 EAR99 Hardware
X5 Satellite 8517.62 G075508 5A992a Hardware
AES Encryption License   G075508 5D002c. Software
XRC 1.5 & 3W Transceiver 8517.62 G159614 5A991b Hardware
Ka band 69cm, 76cm & 98cm Antennas 8529.10 G159614 EAR99 Hardware

Source: iDirect
Export Classifications

QoS Boot Camp3.2 London 06292015

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iDirect Quality of Service Boot Camp – iDX 3.2

iDirect Quality of Service Boot Camp (iQBC) is a five days training course focused on providing the attendants with the advanced knowledge needed to fully understand and efficiently configure Quality of Service on iDirect networks.

This course is intended for personnel responsible for designing and implementing Quality of Service and Service Level Agreements on iDirect Networks. The training is designed to provide in-depth theoretical knowledge regarding the functionality of iDirect Quality of Service; its features which include Group QoS, and additional background knowledge on the subject.

No previous Quality of Service experience is required to attend the training, as the course starts from the very basics: OSI stack, Ethernet frames, IP packets, TCP segments, packet generation and capturing tools, traffic filtering and of course knowledge on Group QoS (GQoS). The theory is enriched by precise step-by-step hands-on instructions which consist of practical example and exercises. This intensive step-by-step hands-on training, combined with GQoS demonstrations, is designed to reinforce the theoretical portion of the course.

The course, a blended format of lectures, demonstrations and practical exercises, is presented in a clear and technical format, providing each learner with the knowledge required to perform advanced GQoS configurations on iDirect networks. In addition to the Learner Instructional Manual, handouts are provided, as required, to supplement existing course material and provide additional up-to-date details on latest released software and hardware.

During the training, the students will have privilege access to the latest software and hardware released by iDirect. The class will be conducted using iDX 3.2 software release exclusively.

After completing all associated materials, lectures, practical exercises and learner knowledge assessments, a final written exam would be administered at the end of the five-day training session. Once completed, each learner will be provided a certificate of course completion.

Prerequisite Learner Skills

iDirect Operation and Maintenance (iOM) course is a prerequisite to attend the iDirect Quality of Service Boot Camp (iQBC) training, as the topics covered in the introductory training won’t be covered again during the iQBC class. In addition to that an iDirect network operation experience of at least 6 months and familiarity with the iVantage software suite is also required.

A really basic user level knowledge of Linux is also desired for this course since the training will include accessing to Linux based remotes and servers. While the theoretical knowledge and skills are not required to attend this course, they are highly recommended for each learner to receive maximum benefit from the training.

Laptop Requirements

With the exception of our Herndon location, each registered student must bring a laptop computer with Windows XP or Windows 7, and have administrative privileges so software can be installed. The firewall should be temporarily disabled, too.

Each student attending the training with in Herndon has the option of bringing a laptop or utilizing the laptops in the iGT classroom. Note that there are only 10 laptops available for use, so please let us know if you need a laptop on advance.

Course Outline

The preparation of this training material is focused, in its intent, to prepare each learner with the ability to perform advanced job functions and iDirect troubleshooting when they return to their company or organization. This course is comprised of three learning modules listed below:

Module One – Protocols and Traffic Module Two – QoS Fundamentals & Filter Profiles Module Three – Remote Service Groups Module Four – Application Service Groups Module Five – Group QoS and DVB-S2 Module Six – Group QoS and A-TDMA Module Seven – Monitoring Group QoS Module Eight – Group QoS Multicast

Source: iDirect
QoS Boot Camp3.2 London 06292015

Advanced IOM3.2 Herndon 06222015

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Advanced iOM – iDX 3.2

The Advanced iDirect Operation and Maintenance (Advanced iOM) is a four days training course focused on providing the attendants with the advanced knowledge needed to fully understand and perform troubleshooting on iDirect networks. The course covers advance radio frequency and IP communication concepts and their relevance to the iDirect system.

This course is intended for personnel responsible for second and third level escalations on iDirect satellite products and networks, working on the Network Operation Center (NOC). The training satisfies requests from our customers and partners to provide a course covering more in-depth information/knowledge about the iDirect equipment not present in the iDirect Operation and Maintenance (iOM) course.

In order to define the course outline, we have used feedback retrieved from the iDirect knowledge database, professional tips from our engineering group, most common TAC (Technical Assistance Center) tickets, and of course suggestions from our customers and partners.

The course, a blended format of lectures, demonstrations and practical exercises, is presented in a clear and technical format, providing each learner with the knowledge required to perform advanced configurations and troubleshooting on iDirect networks. In addition to the Learner Instructional Manual, handouts are provided, as required, to supplement existing course material and provide additional up-to-date details on latest released software and hardware.

During the training, the students will have privilege access to the latest software and hardware released by iDirect. The class will be conducted using iDX 3.2 software release exclusively.

After completing all associated materials, lectures, practical exercises and learner knowledge assessments, a final written exam would be administered at the end of the four-day training session. Once completed, each learner will be provided a certificate of course completion.

Prerequisite Learner Skills

The iDirect Operation and Maintenance (iOM) course is a prerequisite to attend the Advanced iDirect Operation and Maintenance (Advanced iOM) training, as the topics covered in the introductory training will be the starting point for the advanced one. In addition to that an iDirect network operation experience of at least 6 months and familiarity with the iVantage software suite is also required.

A user level knowledge of Linux is also required for this course since the training will include accessing Linux based line cards, remotes and servers. Most of the Linux commands used to troubleshoot an iDirect network will be clearly explained during the week. However, previous familiarity with the most common Linux commands it’s highly recommended for each learner to receive maximum benefit from the training.

Laptop Requirements

With the exception of our Herndon location, each registered student must bring a laptop computer with Windows XP or Windows 7, and have administrative privileges so software can be installed. The firewall should be temporarily disabled, too.

Each student attending the training with in Herndon has the option of bringing a laptop or utilizing the laptops in the iGT classroom. Note that there are only 10 laptops available for use, so please let us know if you need a laptop on advance.

Course Outline

The preparation of this training material is focused, in its intent, to prepare each learner with the ability to perform advanced job functions and iDirect troubleshooting when they return to their company or organization. This course is comprised of nine learning modules listed below:

Module One          – Revisiting the iDirect System
Module Two          – Linux Servers
Module Three       – Protocol Processors
Module Four         – Measuring Throughput
Module Five          – Walking along with the packets
Module Six            – MySQL Database
Module Seven      – Network Monitoring Servers
Module Eight        – Redundancy and Failover
Module Nine         – Advanced Features

Source: iDirect
Advanced IOM3.2 Herndon 06222015

IOMiDX3.2 Herndon 06152015

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iOMiDX 3.2 Course Description

The iDirect Operation and Maintenance (iOM) training is a five days introductory course to iDirect technologies and products, providing the learner with the basic skills necessary to configure, operate, manage, maintain and perform basic troubleshooting of a typical iDirect satellite network. It is also the established prerequisite for the more advanced training courses: Advanced iOM (A. iOM) and iDirect Quality of Service Boot Camp (iQBC).

The training is oriented towards Network Operation Center (NOC) engineers working at the hub site rather than the remote site, as well as individuals just entering this career field or working for the first time with iDirect hardware and software who are responsible for the basic configuration, operation and maintenance of iDirect satellite communications products and networks.

The course, a blended format of lectures, demonstrations and practical exercises, is presented in a clear and technical format, providing each learner with a comprehensive overview of Network Operations from the iDirect perspective. In addition to the Learner Instructional Manual, handouts are provided, as required, to supplement existing course material and provide additional up-to-date details on latest released software and hardware.

During the training, the students will have privilege access to the latest software and hardware released by iDirect, and will have the chance to completely configure a network from scratch, testing the new products and features, as we strongly believe that knowledge is better acquired by applying it. The class will be conducted using iDX 3.2 software release exclusively.

After completing all associated materials, lectures, practical exercises and learner knowledge assessments, a final written exam would be administered at the end of the five-day training session. Once completed, each learner will be provided a certificate of course completion.

Prerequisite Learner Skills

Each learner attending the iDirect Operation and Maintenance (iOM) course should have a basic understanding of satellite communications and some familiarity with Internet Protocol theory. It is strongly advised that the Satellite Communications and Data Communications online learning modules are reviewed before attending the course. A fundamental understanding of vsat technology and normal eye-hand coordination for basic parts assembly is also desired. Basic software installation is required since each learner will be asked to install the iVantage suite of applications on its laptop.

A really basic user level knowledge of Linux is also desired for this course since the training will include accessing to Linux based remotes and servers. While the theoretical knowledge and skills are not required to attend this course, they are highly recommended for each learner to receive maximum benefit from the training.

Laptop Requirements

With the exception of our Herndon location, each registered student must bring a laptop computer with Windows XP or Windows 7, and have administrative privileges so software can be installed. The firewall should be temporarily disabled, too. The laptops should have an available serial port (DB-9) or a working USB-to-Serial converter. This converter will NOT be provided during the training.

Each student attending the training with in Herndon has the option of bringing a laptop or utilizing the laptops in the iGT classroom. Note that there are only 10 laptops available for use, so please let us know if you need a laptop on advance.

Course Outline

The preparation of this training material is focused, in its intent, to prepare each learner with the basic ability to perform essential job functions when they return to their company or organization. This course is comprised of eight learning modules listed below:

Module One          – System Overview
Module Two          – Satellite Routers
Module Three       – Hub Components
Module Four         – Network Features
Module Five          – Network Configuration
Module Six            – Network Monitoring
Module Seven      – Remote Acquisition
Module Eight        – Basic Troubleshooting

Source: iDirect
IOMiDX3.2 Herndon 06152015

SatManage Admin5.3 Training Dubai 07222015

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iDirect SatManage Administrator Course Overview

Geared for Tier-3 and network administrators, SatManage Admin training offers in-depth knowledge on using and customizing SatManage. Starting with Linux familiarization, the training covers security, authentication, SatManage system architecture and technology review, managing Dashboard, managing Circuit Manager, handling Cache, iDirect network integration, customizing Visual Correlation Systems, planning planned maintenance outage schedule, routine maintenance advise to administrator, among others. Throughout the training, learners will have access to a training SatManage system to enhance their understanding of the system. After completion, learners should be able to perform routine maintenance of the system, schedule PMO accordingly, manage individual feature sets, and expand their monitoring scope.

Presented in a clear and technical manner, this course provides a combination of lecture, demonstrations, and practical exercises that will give the learner a comprehensive overview of SatManage Administrative functions. In addition to the Learner Instructional Manual, handouts are provided, as required, to supplement existing course material and provide additional up-to-date details on currently released software and hardware. The Learner Workbook, specifically, provides the all practical exercises required for course completion.

Prerequisite Learner Skills  –  SatManage User Training is the required.

  Course Outline

The preparation of this training material is focused, in its intent, to prepare each learner with the ability to perform essential administrative job functions when they return to their company or organization. Upon successful completion of all course requirements (practical and written), the individual will receive a certificate of course completion. This course is comprised of fourteen learning modules listed below:

        Navicat + Cygwin/Putty

        SatManage Overview

        System Architecture

        Technology Overview

        Security

        Authentication

        Tools * Simple Example

        Circuit Status Flow (in iDirect ppt)

        Visual Correlation Systems

        Circuit Manager

        Cache

        iDirect Integration

        Daily and Weekly Administration

        Doc Portal: CM 1.1, Location Tracker and Dashboard

  3 worked examples

New Circuit Manager Field

Location Tracker bubble enhancement

Dashboard plugin

Source: iDirect
SatManage Admin5.3 Training Dubai 07222015


SatManage Admin5.3 Training Dubai 08112015

$
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iDirect SatManage Administrator Course Overview

Geared for Tier-3 and network administrators, SatManage Admin training offers in-depth knowledge on using and customizing SatManage. Starting with Linux familiarization, the training covers security, authentication, SatManage system architecture and technology review, managing Dashboard, managing Circuit Manager, handling Cache, iDirect network integration, customizing Visual Correlation Systems, planning planned maintenance outage schedule, routine maintenance advise to administrator, among others. Throughout the training, learners will have access to a training SatManage system to enhance their understanding of the system. After completion, learners should be able to perform routine maintenance of the system, schedule PMO accordingly, manage individual feature sets, and expand their monitoring scope.

Presented in a clear and technical manner, this course provides a combination of lecture, demonstrations, and practical exercises that will give the learner a comprehensive overview of SatManage Administrative functions. In addition to the Learner Instructional Manual, handouts are provided, as required, to supplement existing course material and provide additional up-to-date details on currently released software and hardware. The Learner Workbook, specifically, provides the all practical exercises required for course completion.

Prerequisite Learner Skills  –  SatManage User Training is the required.

  Course Outline

The preparation of this training material is focused, in its intent, to prepare each learner with the ability to perform essential administrative job functions when they return to their company or organization. Upon successful completion of all course requirements (practical and written), the individual will receive a certificate of course completion. This course is comprised of fourteen learning modules listed below:

        Navicat + Cygwin/Putty

        SatManage Overview

        System Architecture

        Technology Overview

        Security

        Authentication

        Tools * Simple Example

        Circuit Status Flow (in iDirect ppt)

        Visual Correlation Systems

        Circuit Manager

        Cache

        iDirect Integration

        Daily and Weekly Administration

        Doc Portal: CM 1.1, Location Tracker and Dashboard

  3 worked examples

New Circuit Manager Field

Location Tracker bubble enhancement

Dashboard plugin

Source: iDirect
SatManage Admin5.3 Training Dubai 08112015

QoS Boot Camp3.2 Dubai 06072015

$
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iDirect Quality of Service Boot Camp – iDX 3.2

The iDirect Quality of Service Boot Camp (iQBC) is a five days training course focused on providing the attendants with the advanced knowledge needed to fully understand and efficiently configure Quality of Service on iDirect networks.

This course is intended for personnel responsible for designing and implementing Quality of Service and Service Level Agreements on iDirect Networks. The training is designed to provide in-depth theoretical knowledge regarding the functionality of iDirect Quality of Service; its features which include Group QoS, and additional background knowledge on the subject.

No previous Quality of Service experience is required to attend the training, as the course starts from the very basics: OSI stack, Ethernet frames, IP packets, TCP segments, packet generation and capturing tools, traffic filtering and of course knowledge on Group QoS (GQoS). The theory is enriched by precise step-by-step hands-on instructions which consist of practical example and exercises. This intensive step-by-step hands-on training, combined with GQoS demonstrations, is designed to reinforce the theoretical portion of the course.

The course, a blended format of lectures, demonstrations and practical exercises, is presented in a clear and technical format, providing each learner with the knowledge required to perform advanced GQoS configurations on iDirect networks. In addition to the Learner Instructional Manual, handouts are provided, as required, to supplement existing course material and provide additional up-to-date details on latest released software and hardware.

During the training, the students will have privilege access to the latest software and hardware released by iDirect. The class will be conducted using iDX 3.2 software release exclusively.

After completing all associated materials, lectures, practical exercises and learner knowledge assessments, a final written exam would be administered at the end of the five-day training session. Once completed, each learner will be provided a certificate of course completion.

Prerequisite Learner Skills

The iDirect Operation and Maintenance (iOM) course is a prerequisite to attend the iDirect Quality of Service Boot Camp (iQBC) training, as the topics covered in the introductory training won’t be covered again during the iQBC class. In addition to that an iDirect network operation experience of at least 6 months and familiarity with the iVantage software suite is also required.

A really basic user level knowledge of Linux is also desired for this course since the training will include accessing to Linux based remotes and servers. While the theoretical knowledge and skills are not required to attend this course, they are highly recommended for each learner to receive maximum benefit from the training.

Laptop Requirements

With the exception of our Herndon location, each registered student must bring a laptop computer with Windows XP or Windows 7, and have administrative privileges so software can be installed. The firewall should be temporarily disabled, too.

Each student attending the training with in Herndon has the option of bringing a laptop or utilizing the laptops in the iGT classroom. Note that there are only 10 laptops available for use, so please let us know if you need a laptop on advance.

Course Outline

The preparation of this training material is focused, in its intent, to prepare each learner with the ability to perform advanced job functions and iDirect troubleshooting when they return to their company or organization. This course is comprised of three learning modules listed below:

Module One          – Protocols and Traffic
Module Two          – QoS Fundamentals & Filter Profiles
Module Three       – Remote Service Groups
Module Four         – Application Service Groups
Module Five          – Group QoS and DVB-S2
Module Six            – Group QoS and A-TDMA
Module Seven      – Monitoring Group QoS
Module Eight        – Group QoS Multicast

Source: iDirect
QoS Boot Camp3.2 Dubai 06072015

IOMiDX3.2 Dubai 08022015

$
0
0

iOMiDX 3.2 Course Description

The iDirect Operation and Maintenance (iOM) training is a five days introductory course to iDirect technologies and products, providing the learner with the basic skills necessary to configure, operate, manage, maintain and perform basic troubleshooting of a typical iDirect satellite network. It is also the established prerequisite for the more advanced training courses: Advanced iOM (A. iOM) and iDirect Quality of Service Boot Camp (iQBC).

The training is oriented towards Network Operation Center (NOC) engineers working at the hub site rather than the remote site, as well as individuals just entering this career field or working for the first time with iDirect hardware and software who are responsible for the basic configuration, operation and maintenance of iDirect satellite communications products and networks.

The course, a blended format of lectures, demonstrations and practical exercises, is presented in a clear and technical format, providing each learner with a comprehensive overview of Network Operations from the iDirect perspective. In addition to the Learner Instructional Manual, handouts are provided, as required, to supplement existing course material and provide additional up-to-date details on latest released software and hardware.

During the training, the students will have privilege access to the latest software and hardware released by iDirect, and will have the chance to completely configure a network from scratch, testing the new products and features, as we strongly believe that knowledge is better acquired by applying it. The class will be conducted using iDX 3.2 software release exclusively.

After completing all associated materials, lectures, practical exercises and learner knowledge assessments, a final written exam would be administered at the end of the five-day training session. Once completed, each learner will be provided a certificate of course completion.

Prerequisite Learner Skills

Each learner attending the iDirect Operation and Maintenance (iOM) course should have a basic understanding of satellite communications and some familiarity with Internet Protocol theory. It is strongly advised that the Satellite Communications and Data Communications online learning modules are reviewed before attending the course. A fundamental understanding of vsat technology and normal eye-hand coordination for basic parts assembly is also desired. Basic software installation is required since each learner will be asked to install the iVantage suite of applications on its laptop.

A really basic user level knowledge of Linux is also desired for this course since the training will include accessing to Linux based remotes and servers. While the theoretical knowledge and skills are not required to attend this course, they are highly recommended for each learner to receive maximum benefit from the training.

Laptop Requirements

With the exception of our Herndon location, each registered student must bring a laptop computer with Windows XP or Windows 7, and have administrative privileges so software can be installed. The firewall should be temporarily disabled, too. The laptops should have an available serial port (DB-9) or a working USB-to-Serial converter. This converter will NOT be provided during the training.

Each student attending the training with in Herndon has the option of bringing a laptop or utilizing the laptops in the iGT classroom. Note that there are only 10 laptops available for use, so please let us know if you need a laptop on advance.

Course Outline

The preparation of this training material is focused, in its intent, to prepare each learner with the basic ability to perform essential job functions when they return to their company or organization. This course is comprised of eight learning modules listed below:

Module One         – System Overview
Module Two         – Satellite Routers
Module Three       – Hub Components
Module Four         – Network Features
Module Five         – Network Configuration
Module Six           – Network Monitoring
Module Seven      – Remote Acquisition
Module Eight        – Basic Troubleshooting


Source: iDirect
IOMiDX3.2 Dubai 08022015

Group QoS

$
0
0

Hub Flexibility Scalability

Group Quality of Service (GQoS), iDirect’s award-winning bandwidth allocation algorithm, allows for countless possibilities of quality of service levels, bandwidth management and traffic prioritization.

GQoS provides network operators a significant increase in bandwidth management capabilities when prioritizing traffic for customers in a shared network environment. This results in more flexibility with traffic configuration and prioritization, more savings over conventional QoS, and improved customer service quality.

GQOS

GQoS provides a comprehensive set of powerful, state-of- the-art features that bring new dimensions and options for traffic prioritization and bandwidth management. This can span multiple applications, multiple remotes, and even multiple sub-networks.

When combining GQoS with DVB-S2/ACM it allows network operators to increase DVB-S2 efficiency gains by combining multiple small networks into a single, larger carrier. It also allows the network operator to maintain distinct QoS settings by remotes, bandwidth groups and applications. By tightly integrating ACM and GQoS, service providers can create more flexible service offerings and improve customer satisfaction in geographies commonly impacted by adverse weather conditions. For example, they can establish Extended Information Rate (EIR) options that maintain a fixed Committed Information Rate (CIR) during periods of rain fade, giving their customers the choice of more service level guarantees at different price points

Continue to 2D 16-State


Source: iDirect
Group QoS

Virtual Network Operator (VNO)

$
0
0

Hub Flexibility Scalability

Scalability is important for customers who are rolling out new networks or entering new markets. Purchasing an iDirect universal hub is the perfect solution for customers who need to start small and expand their network over time by adding new linecards and new bandwidth into their existing infrastructure. Another possibility is to start with a Virtual Network Operator (VNO) option within a larger, shared hub hosted by a Host Network Operator (HNO). With the VNO capability, customers are in full control of their own networks and remotes. The customer needs to purchase only a VNO license, dedicated line cards, protocol processors and NMS servers. The hub itself and the entire supporting infrastructure can be shared transparently with the HNO.

The VNO functionality provides lower cost of ownership for customers entering new markets. At the same time it helps hub owners expand their business through hosting capabilities.


Source: iDirect
Virtual Network Operator (VNO)

IOMiDX3.2 London 07132015

$
0
0

iOMiDX 3.2 Course Description

The iDirect Operation and Maintenance (iOM) training is a five days introductory course to iDirect technologies and products, providing the learner with the basic skills necessary to configure, operate, manage, maintain and perform basic troubleshooting of a typical iDirect satellite network. It is also the established prerequisite for the more advanced training courses: Advanced iOM (A. iOM) and iDirect Quality of Service Boot Camp (iQBC).

The training is oriented towards Network Operation Center (NOC) engineers working at the hub site rather than the remote site, as well as individuals just entering this career field or working for the first time with iDirect hardware and software who are responsible for the basic configuration, operation and maintenance of iDirect satellite communications products and networks.

The course, a blended format of lectures, demonstrations and practical exercises, is presented in a clear and technical format, providing each learner with a comprehensive overview of Network Operations from the iDirect perspective. In addition to the Learner Instructional Manual, handouts are provided, as required, to supplement existing course material and provide additional up-to-date details on latest released software and hardware.

During the training, the students will have privilege access to the latest software and hardware released by iDirect, and will have the chance to completely configure a network from scratch, testing the new products and features, as we strongly believe that knowledge is better acquired by applying it. The class will be conducted using iDX 3.2 software release exclusively.

After completing all associated materials, lectures, practical exercises and learner knowledge assessments, a final written exam would be administered at the end of the five-day training session. Once completed, each learner will be provided a certificate of course completion.

Prerequisite Learner Skills

Each learner attending the iDirect Operation and Maintenance (iOM) course should have a basic understanding of satellite communications and some familiarity with Internet Protocol theory. It is strongly advised that the Satellite Communications and Data Communications online learning modules are reviewed before attending the course. A fundamental understanding of vsat technology and normal eye-hand coordination for basic parts assembly is also desired. Basic software installation is required since each learner will be asked to install the iVantage suite of applications on its laptop.

A really basic user level knowledge of Linux is also desired for this course since the training will include accessing to Linux based remotes and servers. While the theoretical knowledge and skills are not required to attend this course, they are highly recommended for each learner to receive maximum benefit from the training.

Laptop Requirements

With the exception of our Herndon location, each registered student must bring a laptop computer with Windows XP or Windows 7, and have administrative privileges so software can be installed. The firewall should be temporarily disabled, too. The laptops should have an available serial port (DB-9) or a working USB-to-Serial converter. This converter will NOT be provided during the training.

Each student attending the training with in Herndon has the option of bringing a laptop or utilizing the laptops in the iGT classroom. Note that there are only 10 laptops available for use, so please let us know if you need a laptop on advance.

Course Outline

The preparation of this training material is focused, in its intent, to prepare each learner with the basic ability to perform essential job functions when they return to their company or organization. This course is comprised of eight learning modules listed below:

Module One          – System Overview
Module Two          – Satellite Routers
Module Three       – Hub Components
Module Four         – Network Features
Module Five          – Network Configuration
Module Six            – Network Monitoring
Module Seven      – Remote Acquisition
Module Eight        – Basic Troubleshooting


Source: iDirect
IOMiDX3.2 London 07132015

OilComm 2015

$
0
0

11/4/2015 to 11/6/2015

Join iDirect, November 4-6, in Houston, Texas at OilComm 2015 – the leading forum for communications professionals in the oil and gas community to learn from experts, discuss challenges faced, and explore cutting-edge communications and network solutions for the entire life cycle of the oil platform.

The OilComm 2015 conference program will feature a business-oriented session track, focusing on the necessity and applicability of new communications technology in the oil and gas industry, as well as a technology workshop track, that will explore how new communications technology operates and integrates into the pre-existing technological infrastructure.

Location: George R. Brown Convention Center

Show Information: OilComm 2015 #OilComm


Source: iDirect
OilComm 2015


ST Teleport, iDirect Asia Partner on Maritime Web-Based Monitoring Platform

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An ST Teleport facility. Photo: ST Teleport

[Via Satellite 05-21-2015] ST Teleport, a Singapore-based full-service satellite and fiber communications solutions provider, has launched a vessel-location tracking and network-monitoring platform designed to help maritime customers achieve greater operational and cost control, and improve customer satisfaction. The proprietary solution, coined Nautical, is built on iDirect’s SatManage network management system, which enables automation, monitoring and integration of hybrid satellite networks and Network Operating Center (NOC)-based applications from single or multiple locations.

Nautical is fully customizable and is offered as a standalone or “white label” solution. The platform’s interface provides both real-time and historical Very Small Aperture Terminal (VSAT) performance statistics, live tracking of vessels, and timely automated generation of detailed network utilization management…

IOMiOM3.2 Herndon 07132015

$
0
0

iOMiDX 3.2 Course Description

The iDirect Operation and Maintenance (iOM) training is a five days introductory course to iDirect technologies and products, providing the learner with the basic skills necessary to configure, operate, manage, maintain and perform basic troubleshooting of a typical iDirect satellite network. It is also the established prerequisite for the more advanced training courses: Advanced iOM (A. iOM) and iDirect Quality of Service Boot Camp (iQBC).

The training is oriented towards Network Operation Center (NOC) engineers working at the hub site rather than the remote site, as well as individuals just entering this career field or working for the first time with iDirect hardware and software who are responsible for the basic configuration, operation and maintenance of iDirect satellite communications products and networks.

The course, a blended format of lectures, demonstrations and practical exercises, is presented in a clear and technical format, providing each learner with a comprehensive overview of Network Operations from the iDirect perspective. In addition to the Learner Instructional Manual, handouts are provided, as required, to supplement existing course material and provide additional up-to-date details on latest released software and hardware.

During the training, the students will have privilege access to the latest software and hardware released by iDirect, and will have the chance to completely configure a network from scratch, testing the new products and features, as we strongly believe that knowledge is better acquired by applying it. The class will be conducted using iDX 3.2 software release exclusively.

After completing all associated materials, lectures, practical exercises and learner knowledge assessments, a final written exam would be administered at the end of the five-day training session. Once completed, each learner will be provided a certificate of course completion.

Prerequisite Learner Skills

Each learner attending the iDirect Operation and Maintenance (iOM) course should have a basic understanding of satellite communications and some familiarity with Internet Protocol theory. It is strongly advised that the Satellite Communications and Data Communications online learning modules are reviewed before attending the course. A fundamental understanding of vsat technology and normal eye-hand coordination for basic parts assembly is also desired. Basic software installation is required since each learner will be asked to install the iVantage suite of applications on its laptop.

A really basic user level knowledge of Linux is also desired for this course since the training will include accessing to Linux based remotes and servers. While the theoretical knowledge and skills are not required to attend this course, they are highly recommended for each learner to receive maximum benefit from the training.

Laptop Requirements

With the exception of our Herndon location, each registered student must bring a laptop computer with Windows XP or Windows 7, and have administrative privileges so software can be installed. The firewall should be temporarily disabled, too. The laptops should have an available serial port (DB-9) or a working USB-to-Serial converter. This converter will NOT be provided during the training.

Each student attending the training with in Herndon has the option of bringing a laptop or utilizing the laptops in the iGT classroom. Note that there are only 10 laptops available for use, so please let us know if you need a laptop on advance.

Course Outline

The preparation of this training material is focused, in its intent, to prepare each learner with the basic ability to perform essential job functions when they return to their company or organization. This course is comprised of eight learning modules listed below:

Module One          – System Overview
Module Two          – Satellite Routers
Module Three       – Hub Components
Module Four         – Network Features
Module Five          – Network Configuration
Module Six            – Network Monitoring
Module Seven      – Remote Acquisition
Module Eight        – Basic Troubleshooting

Source: iDirect
IOMiOM3.2 Herndon 07132015

Advanced IOM3.2 Dubai 09132015

$
0
0

Advanced iOM – iDX 3.2

The Advanced iDirect Operation and Maintenance (Advanced iOM) is a four days training course focused on providing the attendants with the advanced knowledge needed to fully understand and perform troubleshooting on iDirect networks. The course covers advance radio frequency and IP communication concepts and their relevance to the iDirect system.

This course is intended for personnel responsible for second and third level escalations on iDirect satellite products and networks, working on the Network Operation Center (NOC). The training satisfies requests from our customers and partners to provide a course covering more in-depth information/knowledge about the iDirect equipment not present in the iDirect Operation and Maintenance (iOM) course.

In order to define the course outline, we have used feedback retrieved from the iDirect knowledge database, professional tips from our engineering group, most common TAC (Technical Assistance Center) tickets, and of course suggestions from our customers and partners.

The course, a blended format of lectures, demonstrations and practical exercises, is presented in a clear and technical format, providing each learner with the knowledge required to perform advanced configurations and troubleshooting on iDirect networks. In addition to the Learner Instructional Manual, handouts are provided, as required, to supplement existing course material and provide additional up-to-date details on latest released software and hardware.

During the training, the students will have privilege access to the latest software and hardware released by iDirect. The class will be conducted using iDX 3.2 software release exclusively.

After completing all associated materials, lectures, practical exercises and learner knowledge assessments, a final written exam would be administered at the end of the four-day training session. Once completed, each learner will be provided a certificate of course completion.

Prerequisite Learner Skills

The iDirect Operation and Maintenance (iOM) course is a prerequisite to attend the Advanced iDirect Operation and Maintenance (Advanced iOM) training, as the topics covered in the introductory training will be the starting point for the advanced one. In addition to that an iDirect network operation experience of at least 6 months and familiarity with the iVantage software suite is also required.

A user level knowledge of Linux is also required for this course since the training will include accessing Linux based line cards, remotes and servers. Most of the Linux commands used to troubleshoot an iDirect network will be clearly explained during the week. However, previous familiarity with the most common Linux commands it’s highly recommended for each learner to receive maximum benefit from the training.

Laptop Requirements

With the exception of our Herndon location, each registered student must bring a laptop computer with Windows XP or Windows 7, and have administrative privileges so software can be installed. The firewall should be temporarily disabled, too.

Each student attending the training with in Herndon has the option of bringing a laptop or utilizing the laptops in the iGT classroom. Note that there are only 10 laptops available for use, so please let us know if you need a laptop on advance.

Course Outline

The preparation of this training material is focused, in its intent, to prepare each learner with the ability to perform advanced job functions and iDirect troubleshooting when they return to their company or organization. This course is comprised of nine learning modules listed below:

Module One         – Revisiting the iDirect System
Module Two         – Linux Servers
Module Three       – Protocol Processors
Module Four         – Measuring Throughput
Module Five         – Walking along with the packets
Module Six           – MySQL Database
Module Seven      – Network Monitoring Servers
Module Eight        – Redundancy and Failover
Module Nine         – Advanced Features

Source: iDirect
Advanced IOM3.2 Dubai 09132015

Advanced IOM3.2 Dubai 09132015

$
0
0

Advanced iOM – iDX 3.2

The Advanced iDirect Operation and Maintenance (Advanced iOM) is a four days training course focused on providing the attendants with the advanced knowledge needed to fully understand and perform troubleshooting on iDirect networks. The course covers advance radio frequency and IP communication concepts and their relevance to the iDirect system.

This course is intended for personnel responsible for second and third level escalations on iDirect satellite products and networks, working on the Network Operation Center (NOC). The training satisfies requests from our customers and partners to provide a course covering more in-depth information/knowledge about the iDirect equipment not present in the iDirect Operation and Maintenance (iOM) course.

In order to define the course outline, we have used feedback retrieved from the iDirect knowledge database, professional tips from our engineering group, most common TAC (Technical Assistance Center) tickets, and of course suggestions from our customers and partners.

The course, a blended format of lectures, demonstrations and practical exercises, is presented in a clear and technical format, providing each learner with the knowledge required to perform advanced configurations and troubleshooting on iDirect networks. In addition to the Learner Instructional Manual, handouts are provided, as required, to supplement existing course material and provide additional up-to-date details on latest released software and hardware.

During the training, the students will have privilege access to the latest software and hardware released by iDirect. The class will be conducted using iDX 3.2 software release exclusively.

After completing all associated materials, lectures, practical exercises and learner knowledge assessments, a final written exam would be administered at the end of the four-day training session. Once completed, each learner will be provided a certificate of course completion.

Prerequisite Learner Skills

The iDirect Operation and Maintenance (iOM) course is a prerequisite to attend the Advanced iDirect Operation and Maintenance (Advanced iOM) training, as the topics covered in the introductory training will be the starting point for the advanced one. In addition to that an iDirect network operation experience of at least 6 months and familiarity with the iVantage software suite is also required.

A user level knowledge of Linux is also required for this course since the training will include accessing Linux based line cards, remotes and servers. Most of the Linux commands used to troubleshoot an iDirect network will be clearly explained during the week. However, previous familiarity with the most common Linux commands it’s highly recommended for each learner to receive maximum benefit from the training.

Laptop Requirements

With the exception of our Herndon location, each registered student must bring a laptop computer with Windows XP or Windows 7, and have administrative privileges so software can be installed. The firewall should be temporarily disabled, too.

Each student attending the training with in Herndon has the option of bringing a laptop or utilizing the laptops in the iGT classroom. Note that there are only 10 laptops available for use, so please let us know if you need a laptop on advance.

Course Outline

The preparation of this training material is focused, in its intent, to prepare each learner with the ability to perform advanced job functions and iDirect troubleshooting when they return to their company or organization. This course is comprised of nine learning modules listed below:

Module One         – Revisiting the iDirect System
Module Two         – Linux Servers
Module Three       – Protocol Processors
Module Four         – Measuring Throughput
Module Five         – Walking along with the packets
Module Six           – MySQL Database
Module Seven      – Network Monitoring Servers
Module Eight        – Redundancy and Failover
Module Nine         – Advanced Features

Source: iDirect
Advanced IOM3.2 Dubai 09132015

Advanced IOM3.2 Dubai 09132015

$
0
0

Advanced iOM – iDX 3.2

The Advanced iDirect Operation and Maintenance (Advanced iOM) is a four days training course focused on providing the attendants with the advanced knowledge needed to fully understand and perform troubleshooting on iDirect networks. The course covers advance radio frequency and IP communication concepts and their relevance to the iDirect system.

This course is intended for personnel responsible for second and third level escalations on iDirect satellite products and networks, working on the Network Operation Center (NOC). The training satisfies requests from our customers and partners to provide a course covering more in-depth information/knowledge about the iDirect equipment not present in the iDirect Operation and Maintenance (iOM) course.

In order to define the course outline, we have used feedback retrieved from the iDirect knowledge database, professional tips from our engineering group, most common TAC (Technical Assistance Center) tickets, and of course suggestions from our customers and partners.

The course, a blended format of lectures, demonstrations and practical exercises, is presented in a clear and technical format, providing each learner with the knowledge required to perform advanced configurations and troubleshooting on iDirect networks. In addition to the Learner Instructional Manual, handouts are provided, as required, to supplement existing course material and provide additional up-to-date details on latest released software and hardware.

During the training, the students will have privilege access to the latest software and hardware released by iDirect. The class will be conducted using iDX 3.2 software release exclusively.

After completing all associated materials, lectures, practical exercises and learner knowledge assessments, a final written exam would be administered at the end of the four-day training session. Once completed, each learner will be provided a certificate of course completion.

Prerequisite Learner Skills

The iDirect Operation and Maintenance (iOM) course is a prerequisite to attend the Advanced iDirect Operation and Maintenance (Advanced iOM) training, as the topics covered in the introductory training will be the starting point for the advanced one. In addition to that an iDirect network operation experience of at least 6 months and familiarity with the iVantage software suite is also required.

A user level knowledge of Linux is also required for this course since the training will include accessing Linux based line cards, remotes and servers. Most of the Linux commands used to troubleshoot an iDirect network will be clearly explained during the week. However, previous familiarity with the most common Linux commands it’s highly recommended for each learner to receive maximum benefit from the training.

Laptop Requirements

With the exception of our Herndon location, each registered student must bring a laptop computer with Windows XP or Windows 7, and have administrative privileges so software can be installed. The firewall should be temporarily disabled, too.

Each student attending the training with in Herndon has the option of bringing a laptop or utilizing the laptops in the iGT classroom. Note that there are only 10 laptops available for use, so please let us know if you need a laptop on advance.

Course Outline

The preparation of this training material is focused, in its intent, to prepare each learner with the ability to perform advanced job functions and iDirect troubleshooting when they return to their company or organization. This course is comprised of nine learning modules listed below:

Module One         – Revisiting the iDirect System
Module Two         – Linux Servers
Module Three       – Protocol Processors
Module Four         – Measuring Throughput
Module Five         – Walking along with the packets
Module Six           – MySQL Database
Module Seven      – Network Monitoring Servers
Module Eight        – Redundancy and Failover
Module Nine         – Advanced Features

Source: iDirect
Advanced IOM3.2 Dubai 09132015

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